Changed your mind? We have free returns on orders* over €50 // $55 // 350 DKK within the EU and UK. A new and unused product can be returned in its original and intact packaging (box) for a full refund or in exchange for another product within 30
Not satisfied with your new product? Bummer! Remember, you can always try another pair - we have free returns on all orders over €50 // $55 // 350 DKK. A new and unused product can be returned in its original and intact packaging (box) for a full
Changed your mind? We have free returns on orders over €50 // $55 // 350 DKK within the EU and all other prices for returns depend upon the destination. A new and unused product can be returned in its original and intact packaging (box) in exc
If you have a pair of acetate sunglasses - YES, they can be fixed! We have received a number of inquiries about our NEW DEPP model being a bit too loose. Luckily, it is super easy to adjust acetate sunglasses to make them fit you much better! Acetate
Processing your return usually takes a few days. However, we will send you an email update as soon as we have received and checked your returned product(s). NB: Due to COVID-19, there can be shipping delays on all orders and returns. Returns shipped
Processing a refund usually takes up to 7 days after we have processed the returned goods. Please also note that if you have paid with a credit card, you might either: Receive a direct refund which will be visible on the account linked to your credi
Yes, it is! If a mistake was made on either your end or ours, it is possible to resubmit a return request.
Unfortunately, no. For each pair of sunglasses we sell, we promise a microfiber pouch and an MW box. We only have so many MW boxes, which is why we require they are returned as well. We recommend trying the sunglasses on and making sure that you woul