MESSYWEEKEND Support (Copy) logo
MESSYWEEKEND Support (Copy) logo

All articles

Why have I not received an order confirmation?Updated a month ago

No confirmation email yet? Don't panic!

Sometimes our emails take a couple of minutes to be sent or sometimes they land in the spam folder.

Please check all of your email folders again in 30 minutes - if you still haven't received your confirmation, send us a message at [email protected], and we'll be happy to confirm your order and resend the confirmation email.

We apologize for the inconvenience!

NB: If you have not received a confirmation email and are unsure if your purchase went through, please contact us before placing the order again. We can edit email addresses and resend confirmation emails, but we cannot cancel orders. Thank you

Was this article helpful?
Yes
No