Payment informationUpdated 5 months ago

Was my payment successful?
Once your payment and order are confirmed, we will send you a confirmation email.

If you do not see a confirmation email in your main inbox, please check your spam folder. If you have not received a confirmation email or if you believe you typed in your email address incorrectly, please contact us at [email protected] and we will look into it for you.

What payment options do you accept?
We accept a variety of different payment methods, including American Express, MasterCard, Visa, and more. We also accept PayPal, ApplePay, and MobilePay (Denmark).

For country specific payment options, please view your list of payment options when checking out.

Why was my payment declined?
When a payment is refused, it's typically due to one of three reasons:

1. There are insufficient funds in your account.
2. The card you are using is not issued in the country you are purchasing from.
3. Your bank is not allowing payment for security reasons.

We recommend that you contact your bank for the quickest solution.