You can find our full Privacy Policy here.

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What is your Privacy Policy?

You can find our full Terms & Conditions here.

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What are your Terms & Conditions?

Monday - Friday 10:00 AM - 04:00 PM GMT+2

RETURNS & EXCHANGES

SHIPPING

ORDER INFO

MW Helpdesk COM & UK

Privacy & Security

PRIVACY & SECURITY

Guide: How to place an order

Order confirmation details

How to track your order

What's included in my order

Add a discount code to your order

Cancel or make changes to an order

Received an incorrect order or faulty product

Payment information

ORDER INFORMATION

Countries, shipping costs & methods

Expected delivery time

Delivered but not received

SHIPPING & DELIVERY

Return policy

Guide: Adjust size or uneven temples

How to return (refund, exchange, or gift card)

When will I receive my refund?

Warranty & Claims

Single vision lenses vs. Progressive lenses

Lenses: Standard, Premium & Premium+

Return Policy: Prescription glasses

Optics coatings: Blue Light & Transition

Sunglasses coatings: Polarised lenses

PRESCRIPTION GLASSES

Lenses details & difference: XEP or XE2

Models details & difference: CLEAR, FLIP & FERDI

Colours, VLT, Mirrored & Polarized

GOGGLES

Who is MESSYWEEKEND?

Can I find your products in a physical store?

Business inquiries - who to contact

ABOUT MESSYWEEKEND