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What are your Terms & Conditions?

Monday - Friday 10:00 AM - 04:00 PM GMT+2

RETURNS & EXCHANGES

SHIPPING

ORDER INFO

MESSYWEEKEND Support (Copy)

Privacy & Security

PRIVACY & SECURITY

How do I place an order?

How do I track my order?

Why have I not received an order confirmation?

How do I add a discount code to my order?

Can I change my order?

Can I cancel my order?

My address is written incorrectly in the order confirmation - what can I do?

I received my package, but my order is incomplete, incorrect, or missing - what do I do?

ORDER INFORMATION

Which countries do you ship to?

How much does shipping cost?

How long does shipping take?

How long does it take for my order to be processed and sent?

Will I have to pay any additional taxes or duties?

Can you ship to a P.O. box?

What should I do if I haven't received my package?

The tracking states that my package has been delivered, but I have not received anything yet. What do I do?

What is your return policy?

How can I return my order?

How can I exchange my sunglasses?

My sunglasses are too big/loose - can this be fixed or do they need to be returned?

Have you received my return?

When will I receive my refund?

Is it possible to resubmit a return request?

I no longer have the original packaging - can I still return it?

Who is MessyWeekend?

What does MessyWeekend mean?

I want to be an authorized MW retailer/distributor - whom do I contact?

I want to work for MessyWeekend! What positions are currently available and whom do I send my CV to?

I am a blogger/influencer and I want to collaborate - how do I get in touch with you?

ABOUT MESSYWEEKEND

What are the main features of the goggles?

What is the warranty period for goggles?

I am based outside of the EU, do I have to pay VAT and duties?

Can I fit my prescription glasses under the goggles?

Are the included lenses interchangeable?

Can I buy extra lenses?

Are the lenses polarized?

Is there an Asian fit available?

Why do my CLEAR/FLIP XEP goggles look different than expected?

GOGGLES

Was my payment successful?

What payment options do you accept?

Why was my payment refused?

PAYMENT

How to adjust your acetate sunglasses

GOOD TO KNOW

HOBBES vs. NEW DEPP vs. DEPP

COMPARISONS

Warranty